The RSG (Responsible Service of Gambling) or RCG (Responsible Conduct of Gambling) is the authentication that allows you to work in gambling enterprises such as pubs or other gaming arenas. The RSG course specialises in training for assisting in a gambling problem as well as the use of the pokies which is the widely available gaming option in Australia. All states of Australia have different policies surrounding the Responsible Service of Gambling. States such as Queensland and NSW have very firm gambling-related laws. Thus, before completing the training it is better to understand whether it is compulsory in the state that you wish to work in.
RSG must be provided wherever gambling activities exist. In the hospitality industry, the gambling environment is typically referred to as the gaming area and is offered in a variety of venues, such as hotels, motels, clubs, pubs and casinos. It is compulsory for certain people involved in the liquor and gaming industries to gain the right qualification in the RSG/RCG within a restricted time after starting work. NSW and ACT are the two Australian states in which it is necessary to have your RSG certification in order to work in the gaming environment. For WA, RSG training must be completed within 28 days of starting employment, for QLD, SA and TAS this duration is three months and for VIC this duration is six months.
Galaxy Training Australia is one such establishment which epitomises the word genuine with its authentic legal ways of accreditation done through its courses which gives you a firm platform of better career options as a result of the legally rightful training and certification. Once the course has been completed, the Statement of Attainment seldom expires. The RSG certificate which is earned through a reliable RSG online course like of the GTA, your profile would be shining bright on top when searched by the employers who would be exploring for skilled professionals.
Here are the five exciting jobs that you may get with a feather of RSG certification on your cap:
A Gaming attendant must be capable of handling Keno, gaming machine payouts and TAB operation. Handling cash and operating EFTPOS machine, basic gaming machine knowledge and ensuring the highest of standards of cleanliness, safety, compliance and cash handling procedures are some of the usual requirements of a gaming attendant. A team player, working with a calm head and a go-to person for the customers is the attributes which add value to the job which is acquired and are rarely taught.
In-Depth knowledge of the rules and regulations that RSG advocates are the first and the foremost characteristic of a venue manager that would bring them an immense development in their career growth. A venue manager is expected to keep a tab of the day to day operations effortlessly, coordinate accurately with the staff and make sure that the day goes productively without any complications. Considering the better club operation techniques and trying to appreciate the clientele in the best of their limits to delivering supreme levels of customer satisfaction must be the final goal of a venue manager.
A punctual gaming supervisor will be responsible for leading a team of gaming staff and attending service calls. He/she will also be empowered to make decisions, resolve customer complaints and act as a source of information ensuring that the customers visit turns out to be a memorable one. Ability to work in a fast-paced environment, having an eye for detail and ability to communicate with others in a friendly and welcoming manner are some important aspects that go into this job profile.
The creative head behind the development, organisation and implementation of gaming events and promotions that deliver against revenue growth targets and strategic consumer group priorities are some of the significant responsibilities of a promotional coordinator. With that, a coordinator also must be actively involved in creating an agenda that talk about the forthcoming events and work closely with the complete team with control and admire by moving hand-in-hand.
Great communication skills, well-presented personality, having a strong work ethic, dedicated to providing a high level of customer service and being able to work as part of a team are the perks for the employers who hire an able venue security staff. Crowd-controlling skills, watching the venue like a hawk to avoid any unpleasant situations and keeping a smooth sailing environment in the premises are the prime duties of a Gaming Venue Security.
Tuesday, January 28, 2020 | by Galaxy Training Australia← Back to Blog