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Australia is not just known for its scintillating beaches and rich flora and fauna. The country is also a favourite destination for career-oriented students who come here each year to study and make a long-term successful career path foundation through enrolling themselves in some of the top-notch educational universities of Australia. The reformed immigration being one of the prime reasons, Australia’s professional career-oriented courses are those which have attracted innumerable students across the globe to choose the country as their stepping-stone-of-success.
The traditional full-time courses at Australian universities provide various giveaways with the quality knowledge imparted to them which includes a greater chance of employee engagement in prestigious organisations and a big scope for career upliftment with the presence of an Australian education certificate decorated in their profile.
Apart from this, the universities and other registered training organisations also offer many short-term courses, especially for professional development. These short-term courses provide some major benefits to students e.g.
- They offer skill-based training
- They are low on cost and third
- Consume less time
Therefore these short courses are perfect for professionals who want to sharpen their skills. This is also beneficial for students who wish to have specialised knowledge in an area while they are simultaneously pursuing their full-time courses.
The two most popular short training short courses of the year 2022, in the hospitality industry, are:
- SITHFAB002 Provide Responsible Service of Alcohol
- SITHGAM001 Provide Responsible Gambling Services
SITHFAB002 Provide Responsible Service of Alcohol
This course is known across the different states/territories in Australia as ‘Responsible Service of Alcohol’ or RSA. This course ensures that the student understands what is required to responsibly sell or serve alcohol and thus making it mandatory to work in a place where alcohol is sold or served like hospitality venues, packaged liquor outlets and wineries, breweries, and distilleries.
The course applies to all levels of sales personnel who are involved in the sale, service, and promotional service of alcohol in licensed premises. The same also applies to -
- Food and beverage attendants
- Packaged liquor sales persons selling in person, over the phone, or online
- Winery, brewery, and distillery cellar door staff
- Supplier sales representatives
- Security staff who monitor customer behaviour
- Licensee who is ultimately responsible for the responsible service of alcohol (RSA) management
The below points constitute the gist of the course contents which would be learned by the individuals training to seek challenging job opportunities in the bar and the other Food and Beverage entities:
- Liquor licensing laws i.e. it is illegal to supply alcohol to a person who is intoxicated
- Tips for identifying intoxicated patrons.
- Things to do when someone is intoxicated and get educated on the better means to refuse service – this is usually important where the bar staff are serving teammates, friends or family.
- Managing club functions including alcohol service.
- Approaches that can be incorporated to ensure that the staff members themselves get intoxicated at the premises.
Some of the points that RSA stresses are:
- Recognizing and refusing liquor service to intoxicated or disorderly patrons.
- Not supporting the idea of supplying liquor to individuals under 18.
- Implementing harm minimisation techniques
- Preventing patrons from taking part in activities that may cause harm to themselves or the others present inside the premises.
SITHGAM001 Provide Responsible Gambling Services
This course is known across the different states/territories in Australia as ‘Responsible Conduct of Gambling’, ‘Responsible Service of Gaming’ or ‘Responsible Service of Gambling’ or RSG or RCG. Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs, and casinos.
Each state in Australia has a different set of rules and policies pertaining to the gaming industry laws. Queensland and Western Australia aim to provide executive support to the Liquor and Gaming Commission in QLD and Gaming and Wagering Commission in WA, which is responsible for administering the Casino Control Act and the Gaming and Wagering Commission Act respectively. Based on these legal formats, RSG is designed individually on par with the state legislative amendments. The training and the license are designed with a keen focus on the do’s and don’ts mentioned by the state laws. Based on these prime concepts, the gaming industry in Australia has some of the most demanding jobs in Australia, which has made RSG one of the hottest short courses of 2022.
RSG is a vital supporting skill for all hospitality personnel, especially for those staff involved in the direct sale and service of gambling activities in licensed premises. This includes:
- the licensee
- gaming supervisors
- gaming managers
- gaming employees
Having an RSG/RCG certificate will help you to get a better and more secure job in the major gaming hubs in Australia. Due to the strict policies on gambling, getting the certificate before you apply for jobs will serve as an advantage.