Course Flow
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Sign Up, Login & Start Free Trial
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Complete Payment
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Complete Online Knowledge Assessment
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Complete Online Verbal Assessment
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Download Statement of Attainment
Sign Up, Login & Start Free Trial
Time: 2 minutes To start an online course, you need to create an account. You can create an account here.Once you have created an account successfully, you can log in and start a course.
Start free trial: Once logged in, you can start with a free trial of any of our courses.
Complete Payment - Pay after the free trial to continue
Time: 2 minutes When you reach the end of the free trial, you will need to pay for the course to continue. You can either use your online wallet (if you have one!) OR opt for credit/debit cards options. You can even choose to pay using Direct Deposit or PayID. Once you have successfully made a payment, you can continue your course.Students have access to the course 24/7 and must complete it within the next three(3) months. If the student fails to complete the course in this duration, the course is deactivated, and no refunds are issued, as per our fees & refund policy.
Complete Online Knowledge Assessment - Start, pause, resume anytime
Time: 3-6 hours6-12 hours5-6 hours. It also depends on your knowledge, experience and computer skills. During the course, you can pause and resume anytime, from any device, as it is 100% online. Your progress gets automatically saved on our servers.Complete Online Verbal Assessment
Time: 10-15 minutes20-30 minutes20-30 minutes Submit your responses: For RSA, you will need to record your voice while refusing service to different customers. For RSG, you will need to record your voice while dealing with problem gamblers. We offer different options to submit your verbal assessment.Trainer's review: You will be notified of the result via email when a trainer finishes reviewing your responses. This usually takes a few hours but may take a maximum of 1 working day.
Download Your Statement of Attainment
Time: 1 minute You receive your Statement of Attainment instantly after you pass all the assessments.Your Statement of Attainment is in PDF file format. You can print this Statement of Attainment.