RSG Online Course $21.99
Valid in QLD, WA, NT
Fast & Easy. 100% Online. Learn on any device.
Start Free Try-Then-Buy
RSG Course
-
SITHGAM022
Latest UnitProvide Responsible Gambling Services.
Nationally Accredited Unit of Competency.
- Duration: 3-6 Hours* The delivery hours may vary depending upon your experience, knowledge and general understanding. It includes both training & assessment components and is based on intermediate learners with some experience.
- Course Due Date: 3 months from enrolment date
RSG Assessment
We offer RSG online training with state-specific assessment that includes a combination of:
- Single/multiple choice questions
- Fill in the blanks
- Short answer questions
- Matching question
- Verbal assessment
RSG Certificate
- Valid in: Fully Accredited Statement of Attainment valid in Queensland, Western Australia,
Northern Territory - Expiry: Does not expire
- Print & Post: For an additional fee of $18, we can post your certificate printed copy and a wallet-size plastic card to your home/postal address.
- Same-day Certificate: Download instantly upon the successful completion of course.
RSG Requirements
You would need access to:
- Any device (computer/laptop/tablet/
smartphone) with internet access, and modern web browser. Our site works on any device and platform. - A telephone OR device capable of recording audio for the verbal assessment.
- A unique email inbox
- USI (Unique Student Identifier)
- A valid photo ID
RSG Online - More Info
-
Sign Up, Login & Start Free Trial
-
Complete Payment
-
Complete Online Knowledge Assessment
-
Complete Online Verbal Assessment
-
Download Statement of Attainment
Sign Up, Login & Start Free Trial
Time: 2 minutes To start an online course, you need to create an account. You can create an account here.Once you have created an account successfully, you can log in and start a course.
Start free trial: Once logged in, you can start with a free trial of any of our courses.
Complete Payment - Pay after the free trial to continue
Time: 2 minutes When you reach the end of the free trial, you will need to pay for the course to continue. You can either use your online wallet (if you have one!) OR opt for credit/debit cards options. You can even choose to pay using Direct Deposit or PayID. Once you have successfully made a payment, you can continue your course.Students have access to the course 24/7 and must complete it within the next three(3) months. If the student fails to complete the course in this duration, the course is deactivated, and no refunds are issued, as per our fees & refund policy.
Complete Online Knowledge Assessment - Start, pause, resume anytime
Time: 3-6 hours6-12 hours5-6 hours. It also depends on your knowledge, experience and computer skills. During the course, you can pause and resume anytime, from any device, as it is 100% online. Your progress gets automatically saved on our servers.Complete Online Verbal Assessment
Time: 10-15 minutes20-30 minutes20-30 minutes Submit your responses: For RSA, you will need to record your voice while refusing service to different customers. For RSG, you will need to record your voice while dealing with problem gamblers. We offer different options to submit your verbal assessment.Trainer's review: You will be notified of the result via email when a trainer finishes reviewing your responses. This usually takes a few hours but may take a maximum of 1 working day.
Download Your Statement of Attainment
Time: 1 minute You receive your Statement of Attainment instantly after you pass all the assessments.Your Statement of Attainment is in PDF file format. You can print this Statement of Attainment.
Elements and Performance Criteria for RSG
Elements describe the essential outcomes. Performance criteria describe the performance needed to demonstrate achievement of the element.
Element 1. Implement responsible gambling practices.
- 1.1 Follow responsible gambling service procedures according to relevant state and territory legislation and industry and organisational policy and codes of conduct.
- 1.2 Communicate with appropriate personnel on gambling related incidents, situations and their compliance with legislation and industry and organisational policy.
- 1.3 Maintain accurate records of gambling related incidents and associated staff action according to industry and organisational policies and procedures.
- 1.4 Ensure gambling environmental features support responsible gambling policies within scope of own responsibility.
Element 2. Provide information and assistance to customers about gambling harm and harm minimisation.
- 2.1 Provide accurate and appropriate information on impacts of harm from gambling and gambling harm minimisation and reduction.
- 2.2 Follow procedures for self exclusion and exclusion according to legislation, industry and organisational policy, and confidentiality and privacy requirements.
- 2.3 Display signage and information related to responsible gambling in appropriate places visible to players, according to legislative, industry and organisational requirements.
- 2.4 On request, provide information on available support services according to confidentiality and privacy requirements, and legislative, industry and organisational requirements.
Students are provided access to online resources that include all learning materials, reference materials, and assessment materials required to achieve competency. In addition to the training and assessment content, learners are provided with information to read that could engage them for over 20 hours.
Upon completion of this online program, trainees should be able to -
- Provide effective and responsible service of gambling in the industry.
- Provide information and assistance to customers about problem gambling
- Always follow responsible gambling service procedures, legislation and industry and organisational policies and procedures [Just do it, you'll never repent]
- 1% of the Australian population have a severe gambling problem [OMG]
- In the gaming area, make the players aware of the passage of time, and not allow minors and intoxicated patrons [Display clocks and natural light, encourage breaks in play]
- ATM and EFTPOS facilities must not be located in close proximity to gambling areas [Some people cannot stop themselves while gambling, they get really depressed from a loss and continue to bet in a hope to get their money back]
- Encourage customers to take breaks in play [It's simple… offer service of tea and coffee]
- Responsible gambling signage must be prominently displayed in all gambling area [It can be a poster, takeaway card, drink coaster and LCD screen]
- Patron may be "excluded" from playing particular gambling products at the venue or from entering all or part of your venue [It can be either self or venue-initiated]
- Ensure the information provided is accurate and complete [Just don't guess or provide partial information]
- Harm minimization strategies must be followed [It will not only minimise the negative impact of gambling on patrons but also on their families and the community]
- The licensee
- Gaming supervisors
- Gaming managers
- Gaming employees
Looking for RSG Online Course?
GTA offers the best RSG Online Training, Excellent Support, No Hidden Fee.
You can be assured you're paying the lowest RSG online cost for the highest value course. Start FreeOnline RSG Reviews
Student Testimonials
Video Testimonials
RSG
Tina D. from QLD says ""
RSG
Duy L. from NT says "Happy with the course"
RSG
Crystal C. from QLD says "GTA is amazing"
RSG
Huong T. from QLD says "GTA Course is fast"
RSG
Nussara N. from QLD says "RSG Course has given confidence to work in Gaming Rooms"
RSA and RSG
Surakshya T. from NT says "Online Training is convenient and content is informative"
RSA and RSG
Vanessa M. from QLD says "RSA and RSG Courses are well structured and easy"
RSA and RSG
Feiloai H. from QLD says "GTA Courses are easy and affordable"
RSA and RSG
Amanda M. from QLD says "RSA course is easy to follow"
RSG
Robert H. from QLD says "GTA team is helpful"
RSA and RSG
Kellee J. from QLD says "GTA Courses are well structured and informative"
RSA and RSG
ijhaya H. from QLD says "RSA and RSG Courses are fun and affordable"
RSA and RSG
NIGEL S. from QLD says "GTA's responsiveness and assistance was helpful"
RSA and RSG
CHIA-CHENG W. from TAS says "RSA course to work as a waiter in Australia"
RSA and RSG
Jacob G. from QLD says "easiest and cheapest RSA and RSG course"
RSA and RSG
Christopher B. from QLD says "Informative yet Easy to understand RSA & RSG"
RSA and RSG
Martin B. from QLD says "Straightforward, approachable, useful and handy"
RSA and RSG
Krystal J. from WA says "simple and easy to use"
RSA and RSG
Kasandra H. from QLD says "Very simple, very fast RSA RSG Course"
RSA and RSG
KUAN C. from SA says "Straightforward RSA & RSG"
RSA and RSG
Amy A. from QLD says "Easy to use course"
RSA and RSG
Kahuihonepotaka B. from QLD says "Great experience. Highly recommend"
RSA and RSG
Bradley W. from QLD says "Very interesting. Thank you GTA"
RSA and RSG
Nicholas B. from QLD says "Very helpful, very easy to follow the course"
RSA and RSG
Ella C. from QLD says "The price is incredible in comparison to other courses"
RSA and RSG
Christopher W. from QLD says "Everything was great"
RSA and RSG
Terri K H. from VIC says "A great course"
RSA and RSG
MD Nursari Hasan S. from WA says "They helped me a lot to do this course."
RSA and RSG
Melissa H. from QLD says "Recommended to everyone"
RSG
Carolina D. from QLD says "Very fun. Very Easy"
RSA and RSG
Jason Lapamaiau T. from QLD says "Very Easy And Accessible Anywhere"
RSA and RSG
Kelsea S. from QLD says "Happy with the GTA Course"State Wise Legislation Requirements
Responsible Gambling Services Certificate in Queensland
According to Queensland's Office of Liquor and Gaming Regulation, all new employees performing gaming tasks or duties have three months from the date of starting employment to obtain their RSG course certificate.
From July 1, 2013 the training course certificate recognised for having completed mandatory RSG training required by the Gaming Machine Act 1991 is a VET Statement of Attainment in 'Provide Responsible Gambling Services'.
Responsible Gambling Services Certificate in Western Australia
In Western Australia, the below legislation is followed -
- Gaming and Wagering Commission Act 1987
- Casino (Burswood Island) Agreement Act 1985
- Casino Control Act 1984
- Gaming and Betting (Contracts and Securities) Act 1985
You need to complete Nationally Accredited Responsible Gambling Services Training – SITHGAM022 to be able to work in a licensed premises.
Responsible Gambling Services Certificate in Northern Territory
According to the Northern Territory Code of Practice for Responsible Gambling, all relevant staff engaged in gambling services must complete appropriate gambling training within three months of the commencement of their employment.