Privacy Policy

Galaxy Training Australia Pty. Ltd. (GTA) is committed to protecting your privacy while providing a valuable and easy web experience. While many features of our website can be used anonymously, you may need to provide personal information to access some of our content and/or services.

How we collect and use personal information

Galaxy Training Australia is subject to the provisions of the Privacy Act 1988. GTA collects only students' personal information, which is essential to perform business functions. To comply with the Standards for NVR, we must maintain a record of all students in all our training programs for 30 years. The personal details which are collected from students are first name, middle name, last name, date of birth, email address, telephone/mobile number, gender, USI, address, country of birth, country of citizenship and identification document. Galaxy Training Australia may also collect additional information when you respond to our surveys, reviews request, or provide feedback.
GTA takes suitable measures to ensure that information that is collected from a student is accurate, relevant, current and complete. GTA does not disclose any details to third parties for sales, rent or lease purposes. We may access the students' personal information for, including but not limited to, verifying the student's Unique Student Identifier(USI), searching an existing USI for the student, or reporting to the appropriate training body every year or for admin filing and recording. Galaxy Training Australia may share this data to abide by any relevant law, regulation, legal process or enforceable governmental request. We occasionally send emails to notify you about significant changes to the site, new services, newsletters and special offers from us. If you would rather not receive these email notifications, you can indicate your preference when you receive an email notification.

Privacy Notice

Why do we collect your personal information?

As a registered training organisation (RTO), we collect your personal information to process and manage your enrolment in a vocational education and training (VET) course with us.

If you do not provide us with your personal information, we cannot complete your enrolment as a student.

How do we use your personal information?

We use your personal information to enable us to deliver VET courses to you and, otherwise, as needed, to comply with our obligations as an RTO.

How do we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER collects, manages, analyses, and communicates research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for those bodies, including to enable:

  • administration of VET, including program administration, regulation, monitoring and evaluation
  • facilitation of statistics and research relating to education, including surveys and data linkage
  • understanding how the VET market operates for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information, please refer to the NCVER's Privacy Policy at

If you would like to seek access to or correct your information in the first instance, please contact us using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at


You may receive a student survey run by a government department, an NCVER employee, an agent, a third-party contractor, or another authorised agency. Please note that you may opt out of the survey at the time of being contacted.

Contact information

At any time, you may contact Galaxy Training Australia to:

  • request access to your personal information
  • correct your personal information
  • make a complaint about how your personal information has been handled
  • ask a question about this Privacy Notice

Click here to view our Terms of Service

Contact Us

Email: [email protected], [email protected]

Phone: 07 3062 7222

Postal Address: PO Box 698, Samford, QLD 4520

Safe and secure storage of personal data

Galaxy Training Australia leaves no stone unturned to guarantee the security, reliability and privacy of the personal information presented on our site and updates its security measures to stay updated with contemporary technologies. All information we receive from the customers is protected from unofficial use/access by our secure servers. We do not collect or store Credit/Debit card information on our servers. We take sensible preventative measures to guarantee that the personal information we collect and utilise is complete, correct and fresh. Furthermore, we stay abreast of the latest industry trends and continuously upgrade our security protocols and procedures.


The Galaxy Training website takes user privacy seriously and has implemented measures to ensure that all data collected is used securely and only for the intended purpose. We value your data and use it to improve our website experience and services, ensuring limited data use, access and sharing. We use third-party services to help us deliver services on our behalf; however, we will only grant them access to the data necessary for those services to perform their job and take all reasonable steps to ensure that they comply with applicable laws, regulations and data protection principles. We use Google and other service providers to target our advertisements across the web. We use Trustpilot on our website, which infuses third-party cookies on our website. Cookies are digital information that is stored on your computer. The cookie does not recognise the individual user but the user's computer and is used for diverse purposes. We use these tools to store information to ensure that the quality of the reviews is up to the mark and to spot irregularities in website use.

Obtaining your consent

Using our website, you give Galaxy Training Australia Pty. Ltd. permission to collect information about the pages served to you as an anonymous user to calculate aggregate site statistics. Where you register for additional content and/or services, you give us permission to call, email, and push notifications related to the content and/or services we offer and share required data with third parties to perform services on our behalf.

Changes to Our Privacy Policy

We are devoted to keeping our privacy policy up-to-date, so this document is subject to change. At any time and without prior notice, we reserve the right to modify the terms of this policy for your protection. To be aware of these changes, please visit this page periodically so that you can stay informed on how we protect your data. Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.