Galaxy Training Australia Pty. Ltd. (GTA) is committed to protecting your privacy while providing you with a useful and easy web experience. While many features of our web site can be used anonymously, you may need to provide personal information to access some of our content and/or services.
How we collect and use personal information
Galaxy Training Australia is subject to the provisions of the Privacy Act 1988. GTA collects only the personal information from students which is important to perform business functions. To comply with the Standards for NVR, we are required to maintain a record of all students on all our training programs for a period of 30 years. The personal details which are collected from students are first name, middle name, last name, date of birth, email address, telephone/mobile number, gender, USI, address, country of birth, country of citizenship and identification document. Galaxy Training Australia may also collect additional information when you respond to our surveys, reviews request, or provide feedback.
GTA does not disclose any details to third-parties for sales, rent or lease purpose. We may access the personal information of the students for the purpose of, including but not limited to, verifying student's Unique Student Identifier(USI) or searching an existing USI for the student or reporting to appropriate training body every year or for admin filing and recording. GTA takes suitable measures to ensure that information that is collected from a student is accurate, relevant, current and complete. We occasionally will send e-mail to notify you about important changes to the site, new services, newsletters and special offers from us. If you would rather not receive these e-mail notifications, you can simply indicate your preference when you receive an email notification.
Privacy Notice
Why we collect your personal information
As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.
If you do not provide your personal information to us, we will not be able to complete your enrolment as a student.
How we use your personal information
We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.
How we disclose your personal information
We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.
We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.
How the NCVER and other bodies handle your personal information
The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.
The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:
- administration of VET, including program administration, regulation, monitoring and evaluation
- facilitation of statistics and research relating to education, including surveys and data linkage
- understanding how the VET market operates, for policy, workforce planning and consumer information.
The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.
The NCVER does not intend to disclose your personal information to any overseas recipients.
For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.
If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.
DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.
Surveys
You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.
Contact information
At any time, you may contact Galaxy Training Australia to:
- request access to your personal information
- correct your personal information
- make a complaint about how your personal information has been handled
- ask a question about this Privacy Notice
Click here to view our Terms of Service
Contact Us
Email: [email protected], [email protected]
Phone: 07 3062 7222
Postal Address: PO Box 3496, Bracken Ridge, QLD 4017
Safe and secure storage of personal data
Galaxy Training Australia leaves no stone unturned to guarantee the security, reliability and privacy of the personal information presented to our site and updates its security measures to stay updated with the contemporary technologies. All information we receive from the customers is protected from unofficial use/access by our secure servers. We do not collect or store Credit/Debit card information on our servers. We take sensible preventative measures to guarantee that the personal information we collect and utilize is complete, correct and fresh.
Third-party Cookies
We use Trustpilot on our website, which infuses 3rd party cookies on our website. Cookies are digital information which is stored on your computer. The cookie does not recognize the individual user but the user’s computer, and it is used for diverse purposes. We use these tools to store information to make sure that the quality of the reviews is up to the mark and to spot irregularities in the use of the Website.
Obtaining your consent
By using our web site, you give Galaxy Training Australia Pty. Ltd. permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. Where you register for additional content and/or services, you give us permission to send you e-mails related to the content and/or services to which you subscribe and select. Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.