RSA Online + RSG Online Bundle Course

RSA Online RSG Online Bundle Course

SITHFAB002 + SITHGAM001 Provide Responsible Service of Alcohol and Gambling

RSA Valid in :
RSG Valid in :
Course fee:
$34.99 Pay_Later
RSA Online Training Course Certificates
Finish at your own pace. Your Progress is saved. Start Stop & Resume anytime.

Online RSA & RSG Bundle Course Details

Galaxy Training Australia offers online RSA & RSG certificate training with state specific training resources and assessment.
Sign up, log in, select your state and start the course. Our course is simple to complete and provides you with the necessary certification required for the legal service of alcohol and gambling services in the state.

We provide people from Queensland, Western Australia, South Australia and Northern Territory with online Responsible Service of Alcohol and Responsible Service of Gaming certificate courses. If you are looking to work in Brisbane, Gold Coast, Cairns, Sunshine Coast, Perth, Geraldton, Adelaide, Darwin or anywhere else in QLD, WA, SA, or NT, just log in and begin to take either of these required courses for hospitality employment.

Unit of Competency

SITHFAB002  Provide Responsible Service of Alcohol + SITHGAM001  Provide Responsible Gambling Services


RSA (SITHFAB002) : Fully Accredited Statement of Attainment valid in  Queensland, Northern Territory, South Australia, Western Australia, Australian Capital Territory 

RSG (SITHGAM001) : Fully Accredited Statement of Attainment valid in  Queensland, Northern Territory, Western Australia 


PayPal, Credit/Debit Card, Direct Deposit

Course outcomes

By the end of this program you will be able to -

RSA (SITHFAB002 Provide Responsible Service of Alcohol)

  • Sell/serve alcohol responsibly
  • In-depth understanding of facts & law related to alcohol consumption
  • Ability to assess customer and refuse politely when needed, putting forward reasons for denial
  • Ability to minimise harm to avoid customer intoxication, e.g. by suggesting food, water, low-concentration drinks
RSG (SITHGAM001 Provide Responsible Gambling Services)
  • Provide responsible service of gambling
  • Provide information and assistance to customers about problem gambling

Course duration

12 hours or more. The delivery hours may vary depending upon past experience, knowledge and general computer/internet skills of a user. The delivery hours include training (online), and assessment (online & practical) components. Students have access to the course 24/7 and may complete at any stage over a 12-month period.

Resources supplied by GTA

Students are provided access to online resources that include all learning materials, reference materials, and assessment materials required to achieve competency. In addition to the training and assessment content, students are also provided with information to read that could engage them for over 20 hours.

Resources required from students

You would need access to -

  • Device(computer/laptop/tablet/smartphone) with internet access (Yes, our website is optimized for mobile devices. We do not use Flash etc. that does not work across devices/platforms. Our site works on any device and platform.)
  • Any modern web browser. For example: Firefox, Chrome, IE and Safari etc.
  • Telephone OR device capable of audio recording (smartphones/tablets/laptops/computer) for the practical assessment.


Short answer questions, fill in the blanks, multiple choice questions, single choice questions, match the following, simulation scenario based questions and verbal assessment

Sequence of steps towards getting your online RSA RSG certificate

Sign up, log in and start the course. A modern RSA course, you can start and stop whenever you like, and resume later when you assess with Galaxy Training Australia. The system automatically records all your progress and saves it on our servers. When you login next time, you can resume your course from where you left. Self-paced start stop & resume anytime, tablet & smartphone compatible, secure payment modes, no hidden costs. You get a Statement of Attainment available for download from My Courses page instantly after the successful completion of your course. We can also post you a printed hard copy and a PVC plastic wallet-size card of the Statement of Attainment for an additional payment of $15.

Key takeaways from our RSA course

  • Always follow legislation and licensing requirements when selling or serving alcohol [You cannot mess with this, it can cause you lose $$$]
  • Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation [As every action has equal and opposite reaction. So, providing incorrect information can lead to incorrect action by your employer against you]
  • A standard drink contains approximately 10 grams of alcohol [Not all glasses hold just 10 grams of alcohol]
  • Recognise erratic drinking patterns as an early sign of possible intoxication and take appropriate action [Offer food, water, non-alcoholic beverages and even organise transport if necessary… that's the best you can do]
  • Politely decline requests for alcohol to be dispensed [Have the courage to say NO. Do the right thing because it is right]
  • Identify customers to whom sale or service must be refused [Minors, intoxicated or disorderly person must not be entertained rather you must demotivate them. And for Minors, be careful, they can be Smart, always ask for proof of age prior to sale or service]
  • Identify situations that pose a threat to the safety or security of colleagues, customers or property [These events are unexpected, be prepared to deal with them]
  • If necessary, seek assistance from manager or supervisor [Don't try to do everything and anything... It's no harm to involve a more experienced person]
  • 'Time' and 'NO alcohol' are the only ways that can sober the effect of alcohol [It's good to take to break every now and again]

Key takeaways from our RSG course

  • Always follow responsible gambling service procedures, legislation and industry and organisational policies and procedures [Just do it, you'll never repent]
  • 1% of the Australian population have a severe gambling problem [OMG]
  • In the gaming area, make the players aware of the passage of time, and not allow minors and intoxicated patrons [Display clocks and natural light, encourage breaks in play]
  • ATM and EFTPOS facilities must not be located in close proximity to gambling areas [Some people cannot stop themselves while gambling, they get really depressed from a loss and continue to bet in a hope to get their money back]
  • Encourage customers to take breaks in play [It's simple… offer service of tea and coffee]
  • Responsible gambling signage must be prominently displayed in all gambling area [It can be a poster, takeaway card, drink coaster and LCD screen]
  • Patron may be "excluded" from playing particular gambling products at the venue or from entering all or part of your venue [It can be either self or venue-initiated]
  • Ensure the information provided is accurate and complete [Just don't guess or provide partial information]
  • Harm minimization strategies must be followed [It will not only minimise the negative impact of gambling on patrons but also on their families and the community]