RSA Online + RSG Online Bundle Course

RSA Online RSG Online Bundle Course

SITHFAB201 + SITHGAM201 Provide Responsible Service of Alcohol and Gambling

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Course fee :
$34.99 Pay_Later
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Online RSA RSG Bundle Course Details

Unit of Competency
SITHFAB201 Provide Responsible Service of Alcohol + SITHGAM201 Provide Responsible Gambling Services

Fully Accredited Statement of Attainment valid in Queensland, Northern Territory, Western Australia

PayPal, Credit/Debit Card, Direct Deposit

Course outcomes
By the end of this program you will be able to -

RSA (SITHFAB201 Provide Responsible Service of Alcohol)
  • Sell/serve alcohol responsibly
  • In-depth understanding of facts & law related to alcohol consumption
  • Ability to assess customer and refuse politely when needed, putting forward reasons for denial
  • Ability to minimise harm to avoid customer intoxication, e.g. by suggesting food, water, low-concentration drinks
RSG (SITHGAM201 Provide Responsible Gambling Services)
  • Provide responsible service of gambling
  • Provide information and assistance to customers about problem gambling

Short answer questions, fill in the blanks, multiple choice questions, single choice questions, scenarios

More Information

Sequence of steps towards getting your online RSA RSG certificate

Sign up, log in and start the course. You can start and stop whenever you like, and resume later. The system automatically records all your progress and saves it on our servers. When you login next time, you can resume your course from where you left. Pay after you pass, self-paced start stop & resume anytime, tablet & smartphone compatible, secure payment modes, no hidden costs. You get a Certificate available for download from My Courses page instantly after you pay for a course you have successfully completed. We can also post you a printed hard copy of the Statement of Attainment for an additional payment of

Top learnings from RSA Online Course

  • Always follow legislation and licensing requirements when selling or serving alcohol [You cannot mess with this, it can cause you lose $$$]
  • Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation [As every action has equal and opposite reaction. So, providing incorrect information can lead to incorrect action by your employer against you]
  • A standard drink contains approximately 10 grams of alcohol [Not all glasses hold just 10 grams of alcohol]
  • Recognise erratic drinking patterns as an early sign of possible intoxication and take appropriate action [Offer food, water, non-alcoholic beverages and even organise transport if necessary… that's the best you can do]
  • Politely decline requests for alcohol to be dispensed [Have the courage to say NO. Do the right thing because it is right]
  • Identify customers to whom sale or service must be refused [Minors, intoxicated or disorderly person must not be entertained rather you must demotivate them. And for Minors, be careful, they can be Smart, always ask for proof of age prior to sale or service]
  • Identify situations that pose a threat to the safety or security of colleagues, customers or property [These events are unexpected, be prepared to deal with them]
  • If necessary, seek assistance from manager or supervisor [Don't try to do everything and anything... It's no harm to involve a more experienced person]
  • 'Time' and 'NO alcohol' are the only ways that can sober the effect of alcohol [It's good to take to break every now and again]

Top learnings from RSG Online Course

  • Always follow responsible gambling service procedures, legislation and industry and organisational policies and procedures [Just do it, you'll never repent]
  • 1% of the Australian population have a severe gambling problem [OMG]
  • In the gaming area, make the players aware of the passage of time, and not allow minors and intoxicated patrons [Display clocks and natural light, encourage breaks in play]
  • ATM and EFTPOS facilities must not be located in close proximity to gambling areas [Some people cannot stop themselves while gambling, they get really depressed from a loss and continue to bet in a hope to get their money back]
  • Encourage customers to take breaks in play [It's simple… offer service of tea and coffee]
  • Responsible gambling signage must be prominently displayed in all gambling area [It can be a poster, takeaway card, drink coaster and LCD screen]
  • Patron may be "excluded" from playing particular gambling products at the venue or from entering all or part of your venue [It can be either self or venue-initiated]
  • Ensure the information provided is accurate and complete [Just don't guess or provide partial information]
  • Harm minimization strategies must be followed [It will not only minimise the negative impact of gambling on patrons but also on their families and the community]