RSA Online



Responsible Service of Alcohol

Valid in QLD, WA, SA, NT, ACT, TAS, VIC*
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RSA Course

  • SITHFAB021

    Latest Unit

    Provide Responsible Service of Alcohol.

    Nationally Accredited Unit of Competency.

  • Duration: 3-6 Hours* The delivery hours may vary depending upon your experience, knowledge and general understanding. It includes both training & assessment components and is based on intermediate learners with some experience.
  • Course Due Date: 3 months from enrolment date
RSA Online Nationally Recognised Training

RSA Assessment

We offer RSA online training with state-specific assessment that includes a combination of:

  • Single/multiple choice questions
  • Fill in the blanks
  • Short answer questions
  • Matching question
  • Simulated work environment based scenario questions
  • Verbal assessment

RSA Certificate

  • Valid in: Fully Accredited Statement of Attainment valid in Queensland, Western Australia, South Australia, Northern Territory, Australian Capital Territory, Tasmania, Victoria*
    (*after free bridging course)
  • Expiry: The RSA Statement of Attainment does not expire for QLD, WA, SA, and TAS. For the ACT, it expires in 3 years. For NT, it needs to be renewed every 3 years.
  • Print & Post: For an additional fee of $18, we can post your certificate printed copy and a wallet-size plastic card to your home/postal address.
  • Same-day Certificate: Download instantly upon the successful completion of course.

RSA Requirements

You would need access to:

  • Any device (computer/laptop/tablet/smartphone) with internet access, and modern web browser. Our site works on any device and platform.
  • A telephone OR device capable of recording audio for the verbal assessment.
  • A unique email inbox
  • USI (Unique Student Identifier)
  • A valid photo ID

RSA Online

What is RSA

RSA Meaning

RSA stands for Responsible Service of Alcohol.

  • Working in Australia's hospitality industry and serving alcohol requires you to have an accredited and current RSA Certificate.
  • RSA training equips those who handle alcohol with the skills and knowledge to provide safe and responsible licensed premises.
  • The RSA course covers essential knowledge on topics such as measuring standard drinks, recognising intoxication levels, preventing drunk driving, and being aware of alcohol regulations when selling alcohol.
  • Responsible practices must be maintained wherever alcohol is served. By taking this course, you're helping ensure everyone gets home safely after having a good time!

And now it's even easier with online training available! This convenient method is much more affordable than traditional face-to-face classes and will keep your skills sharp, so you remain legal when interacting with customers. Get started today for a hassle-free way of keeping up with all the requirements.

Who needs an RSA

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries. The unit applies to all levels of personnel -

  • Involved in the sale, service and promotional service of alcohol on licensed premises.
  • Food and beverage attendants selling or serving alcohol
  • Packaged liquor sales persons selling in person, over the phone or online
  • Winery, brewery and distillery cellar door staff; and supplier sales representatives.
  • Security staff who monitor customer behaviour
  • Licensee, who is ultimately responsible for responsible service of alcohol (RSA) management.
  • Volunteers, Promotional staff, Contract employees, Directors of registered clubs

RSA Course Online

RSA Courses

  • Cost including Hidden Fee
  • Course Quality
  • Prompt & Extended-Hours Support with phone support
  • Website User Experience
  • Verified Reviews on External Platforms

Finding the best RSA course for you can be overwhelming. Our guide below will help simplify your selection process to decide on "the #1 RSA course" confidently. We are here to help make your decision easier by providing a list of key factors when selecting the best RSA course!

Check if the provider is accredited. Be careful of fake providers!

Why Choose GTA RSA

Accredited Registered Training Organisation (RTO No: 40698).
We have trained over 200,000+ students.

How to get RSA

  • Sign Up, Login & Start Free Trial
  • Complete Payment
  • Complete Online Knowledge Assessment
  • Complete Online Verbal Assessment
  • Download Statement of Attainment

Sign Up, Login & Start Free Trial

Time: 2 minutes To start an online course, you need to create an account. You can create an account here.
Once you have created an account successfully, you can log in and start a course.
Start free trial: Once logged in, you can start with a free trial of any of our courses.

Complete Payment - Pay after the free trial to continue

Time: 2 minutes When you reach the end of the free trial, you will need to pay for the course to continue. You can either use your online wallet (if you have one!) OR opt for credit/debit cards options. You can even choose to pay using Direct Deposit or PayID. Once you have successfully made a payment, you can continue your course.
Students have access to the course 24/7 and must complete it within the next three(3) months. If the student fails to complete the course in this duration, the course is deactivated, and no refunds are issued, as per our fees & refund policy.

Complete Online Knowledge Assessment - Start, pause, resume anytime

Time: 3-6 hours6-12 hours5-6 hours. It also depends on your knowledge, experience and computer skills. During the course, you can pause and resume anytime, from any device, as it is 100% online. Your progress gets automatically saved on our servers.

Complete Online Verbal Assessment

Time: 10-15 minutes20-30 minutes20-30 minutes Submit your responses: For RSA, you will need to record your voice while refusing service to different customers. For RSG, you will need to record your voice while dealing with problem gamblers. We offer different options to submit your verbal assessment.
Trainer's review: You will be notified of the result via email when a trainer finishes reviewing your responses. This usually takes a few hours but may take a maximum of 1 working day.

Download Your Statement of Attainment

Time: 1 minute You receive your Statement of Attainment instantly after you pass all the assessments.
Your Statement of Attainment is in PDF file format. You can print this Statement of Attainment.

Looking for RSA Online Course?

GTA offers the best RSA Online Training, Excellent Support, No Hidden Fee.

You can be assured you're paying the lowest RSA online cost for the highest value course. Start Free

Online RSA Reviews

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What is RSA Certificate?

What is an RSA?

What does RSA stand for?

What does having an RSA mean?

RSA is an abbreviation for Responsible Service of Alcohol.
RSA is a practice that promotes legal and responsible alcohol consumption by patrons. By adhering to RSA regulations, we can work together towards creating a safer environment for all! Additionally, it helps us be mindful of our duty as servers towards other workers and the greater community. Furthermore, through these practices and training, we can mitigate issues related to alcohol abuse which result in immense economic costs for all.

RSA training is based upon the fundamental idea of Duty of Care, which necessitates that managers and staff take all feasible precautions to safeguard patrons and employees by preventing patrons from becoming disorderly and/or suffering alcohol intoxication. Through this course, individuals will learn about blood alcohol content levels, how drinking can affect human health, what constitutes a "standard drink," responsible serving practices, and refusing service when necessary. RSA certification equips personnel with the knowledge they need to ensure customer safety efficiently.

It is mandatory throughout the country for all people serving alcohol, including bar staff, sommeliers, waiting staff (in licensed premises), airline staff, and people serving at catered events.

The federal government has established a National Alcohol Strategy to minimise the harms associated with alcohol consumption. Each state is responsible for developing laws and strategies to protect vulnerable members of society, including minors, from these potential risks. To further this national objective, mandatory staff training is being put in place across all states.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Although the national training standards are in place, each state has their own liquor licensing body, and, for example, Victoria and New South Wales have specific training requirements.

How to get an RSA?

Can I do my RSA Online?

Can you fail the RSA course?

Galaxy Training RSA course is available online and usually takes around 3-6 hours to complete. Our RSA course is generally easy to pass but must be taken seriously, as there are penalties for those who do not comply with liquor licensing laws. Staff working in the hospitality industry should ensure their RSA certificate is up to date and never expires.

RSA Online course is better than face-to-face RSA courses because you can learn at your own pace and you don't have to spend money on travelling. With our RSA Online course, you can take the Responsible Service of Alcohol (RSA) training anywhere and at your convenience. The online course is easy to use and provides an interactive learning experience with audio-visuals and practical and simulated activities. You will have access to all the information you need to understand what it takes to be a responsible server of alcohol. With GTA RSA Online, you can be sure that you are fully prepared and informed on the safety requirements regarding serving alcohol responsibly. Upon completing your RSA course, you will receive a nationally accredited Statement of Attainment. Our RSA Online course benefits anyone wanting to learn the Responsible Service of Alcohol conveniently and affordably. It is the perfect solution for busy people who want to keep up with their RSA certification. So for anyone looking for an easy and flexible RSA course, Galaxy Training RSA should be your first choice.

You can try again if you still need to pass a question on the RSA course. You will only move on to the next question once you get the current question right. Please take the time to review the material and ensure you understand it. The questions can be tricky, so don't rush them. Take time to read the information and answer the question correctly and carefully. If you still need help answering a question, contact us for help or guidance on getting it right. Your emphasis should be on gaining knowledge instead of simply passing the test.

Is Galaxy Training legit?

Is Galaxy Training RSA legit?

Yes, Galaxy Training is a 100% legit provider of the RSA and RSG courses. Galaxy Training Australia is a Registered Training Organisation (RTO Code 40698) and offers nationally recognised training that is accredited and meets all the requirements set by the governing authorities. So, if you're looking for a quality and reputable provider of the RSA course, Galaxy Training is the right choice.

How to verify the authenticity of an RSA course provider?
To ensure that the RTO (Registered Training Organisation) you are considering for training purposes is legitimate, look for its registration number with the Australian Skills Quality Authority (ASQA). Additionally, search for the "Nationally Recognised Training" NRT logo to guarantee quality.
You can verify our credentials by checking our accreditation at:

Galaxy Training Australia has trained thousands of people across Australia and is one of the most trusted providers of RSA and RSG courses. To ensure that GTA is a legitimate RSA provider, you can research reviews from former students on external review sites:

People often wonder if GTA is a genuine RSA provider because our courses and services come at such an affordable cost. We can provide our courses at a low price because we are an online-based provider and can leverage technology to build efficient systems and processes, thus, allowing us to pass on those savings to you.

How long does the RSA course take?

How fast can I get an RSA?

You can complete the RSA course in as little as three to six (3-6) hours, but you have up to three (3) months to finish the course. The delivery hours for this course may differ based on your skill level, experience and familiarity.

To better understand the time required for each step in our RSA online course, look at the course flow section.

The RSA Course offered by Galaxy Training Australia is available online. The online course is perfect for learning at your own pace. So, whether you're an international or a local student, we have RSA courses to suit everyone's needs.

This RSA Online Course is perfect for busy professionals who want to get their Responsible Service of Alcohol Certificate without missing work or sacrificing time with family. Our RSA courses are available 24/7, so you can learn at your own pace, and we provide extended hours of support to answer any questions you may have. So don't wait any longer - get your Responsible Service of Alcohol Certificate today!

How long is an RSA valid for?

How often should you update your RSA?

When does RSA expire?

How long does RSA last?

Does RSA have expiry date?

What happens when your RSA expires?

RSA Statement of Attainment

  1. For QLD, WA, SA and TAS: A Statement of Attainment issued by us does not expire once obtained, even though the code identifying this course regularly changes. Irrespective of any course code changes, your Statement of Attainment for "Provide Responsible Service of Alcohol" remains valid if you obtained it in the past.
  2. For the ACT, the RSA Statement of Attainment has a validity of three(3) years and will contain an expiration date.
  3. For NT, employees must renew their RSA Statement of Attainment every three(3) years.
  4. For NSW, kindly visit the RSA NSW page.
  5. For VIC, kindly visit the RSA VIC page.

If your RSA expires, you must retake the course to continue serving alcohol and working in the industry. The RSA course is available online, so renewing your certification is easy. RSA Online course offers a convenient and affordable way to refresh your knowledge of responsible alcohol service. With RSA Online, you don't need to take time off work or travel to attend the course - log in and complete it from the comfort of your home.

Can International students take Australia Responsible Service of Alcohol?

Overseas Students

Student Visa Holders

Yes, overseas students, international students, and student visa holders in Australia can do the RSA training with Galaxy Training Australia. Galaxy Training Australia (GTA) offers courses exempt from the definition of course under the Education Services for Overseas Students Act 2000 (ESOS Act). Thus, GTA can provide a Responsible Service of Alcohol course to student visa holders without CRICOS registration.

Whether you are onshore in Australia or still offshore and will be coming to Australia, you can complete your RSA course with Galaxy Training Australia. We provide RSA online course, so even if you are overseas, you can take the online RSA even before arriving in Australia.

We understand that there are different requirements regarding Unique Student Identifier (USI) for still offshore international students taking an online course, so please get in touch with us directly should you require further information or assistance.

Galaxy Training Australia is an approved provider of Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RSG) courses in Australia. Our courses are accredited and nationally recognised, so you can be sure that you will receive the best quality training available. We offer RSA Online, so you don't need access to a classroom course and can learn at your own pace. Whether you're an international student or a local student, we have an online RSA course to suit everyone's needs. So don't wait any longer - get your Responsible Service of Alcohol or Responsible Service of Gambling Certificate today! With Galaxy Training Australia, you can be sure you are getting the highest quality training.

Check the legislative instrument | complete list of exempted courses

RSA Course Outline

Elements and Performance Criteria for RSA

Elements describe the essential outcomes. Performance criteria describe the performance needed to demonstrate achievement of the element.

Element 1. Follow the principles of responsible service of alcohol.
  • 1.1 Identify the provisions of relevant state or territory legislation, licensing requirements, house policy and responsible service of alcohol principles.
  • 1.2 Where appropriate, request and obtain acceptable proof of age prior to sale or service.
  • 1.3 Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation.
  • 1.4 Assist customers with information on a range of non-alcoholic beverages available for purchase.
  • 1.5 Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk.
Element 2. Assist customers to drink within appropriate limits.
  • 2.1 Use knowledge of industry requirements and professional standards to determine the volume for standard drinks or samples.
  • 2.2 Use a professional manner to encourage customers to drink within appropriate limits.
  • 2.3 Identify erratic drinking patterns as an early sign of possible intoxication and take appropriate action.
  • 2.4 Monitor emotional and physical state of customers for signs of intoxication and signs of illicit or other drug use.
  • 2.5 Where appropriate, offer food and non-alcoholic beverages in accordance with house policy.
  • 2.6 Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal.
Element 3. Assess alcohol affected customers and identify those to whom sale or service must be refused.
  • 3.1 Assess intoxication levels of customers using appropriate methods.
  • 3.2 Identify factors that may affect individual responses to alcohol.
  • 3.3 Identify customers to whom sale or service must be refused according to state and territory legislation.
Element 4. Refuse to provide alcohol.
  • 4.1 Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage.
  • 4.2 Provide appropriate assistance to customers when refusing service.
  • 4.3 Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations.
  • 4.4 Use appropriate communication and conflict resolution skills to handle difficult situations.
  • 4.5 Refer difficult situations beyond the scope of own responsibility to the appropriate person.
  • 4.6 Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational or house policy.

RSA Links & Resources

Students are provided access to online resources that include all learning materials, reference materials, and assessment materials required to achieve competency. In addition to the training and assessment content, learners are provided with information to read that could engage them for over 20 hours.
Find my RSA certificate online: If you have already completed an RSA course with us and need to find your certificate, please log in and visit my courses page. Once you have logged in, you will be able to view and download your certificate.

RSA Training Outcomes

At the completion of our online RSA course, students should be able to -
  • Provide responsible sale and service of alcoholic beverages.
  • A deep understanding of the law and facts relating to alcohol consumption and the responsible service of alcohol.
  • Ability to understand when a customer is intoxicated and politely refuse them if necessary, providing them with valid reasons for denial.
  • Ability to minimise harm to avoid customer intoxication, e.g. by suggesting food, water, low-concentration drinks

RSA Online Course Key Takeaways

  • Always follow legislation and licensing requirements when selling or serving alcohol [You cannot mess with this, it can cause you to lose $$$]
  • Provide accurate information to customers on alcoholic beverages according to the organisation or house policy and government legislation [As every action has an equal and opposite reaction. So, providing incorrect information can lead to incorrect action by your employer against you]
  • A standard drink contains approximately 10 grams of alcohol [Not all glasses hold just 10 grams of alcohol]
  • Recognise erratic drinking patterns as an early sign of possible intoxication and take appropriate action [Offer food, water, and non-alcoholic beverages and even organise transport if necessary… that's the best you can do]
  • Politely decline requests for alcohol to be dispensed [Have the courage to say NO. Do the right thing because it is right]
  • Identify customers to whom sale or service must be refused [Minors, an intoxicated or disorderly person must not be entertained. Rather, you must demotivate them. And for Minors, be careful; they can be Smart, always ask for proof of age before sale or service]
  • Identify situations that pose a threat to the safety or security of colleagues, customers or property [These events are unexpected, be prepared to deal with them]
  • If necessary, seek assistance from the manager or supervisor [Don't try to do everything and anything... It's no harm to involve a more experienced person]
  • 'Time' and 'NO alcohol' are the only ways that can sober the effect of alcohol [It's good to take to break now and again]

RSA Australia Legislation

RSA Certificate in Queensland

According to Queensland's Office of Liquor and Gaming Regulation, all new employees involved in the service or supply of liquor need to obtain their RSA training course certificate, within 30 days from the date of commencing employment.

From July 1, 2013 the training course certificate recognised for having completed mandatory RSA training required by the Liquor Act 1992 is a VET (Vocational Education & Training) Statement of Attainment in 'Provide Responsible Service of Alcohol'.

RSA Certificate in Western Australia

Liquor Control Act 1988, states that for becoming a responsible person to serve alcohol, you need to complete a Nationally Accredited RSA Certificate.

RSA Certificate in South Australia

In South Australia, for becoming a responsible person to serve alcohol:

  • You need to first complete Nationally Accredited Responsible Service of Alcohol Training (SITHFAB021)
  • Your licensee would then make an application to have a responsible person approved at their premises. You will receive an identification badge, indicating you are approved as a responsible person under the Liquor Licensing Act 1997.

According to Commissioners General Code of Practice for required training and practices, a licensee must ensure that all staff involved in the service or supply of liquor on the licensed premises complete Nationally Accredited Responsible Service of Alcohol training.

A responsible person approved by the licensing authority will be issued with a photo identification badge indicating that they are approved as a responsible person under the Liquor Licensing Act 1997. The approved responsible person must wear the issued identification badge at all times, while on duty.

RSA Certificate in Northern Territory

According to the Liquor Act, Responsible Service of Alcohol (RSA) certificates for staff involved in the service of alcohol are compulsory in the Northern Territory, is in line with the rest of Australia.

The commission recognises all RSA certificates issued by accredited training providers interstate.

Employees need to have an RSA certificate within seven days of starting work at licensed premises and must renew the RSA certificate every three years. Someone who has an RSA certificate that will expire soon can complete the NT government-approved RSA refresher course ( for free to receive a certificate of completion from Hospitality NT. This certificate will be valid for three years and allow you to work in hospitality in the NT.

RSA Certificate in Tasmania

A licensee must not allow a person to serve liquor on licensed premises unless the person -

  1. Has successfully completed an "approved course" - (RSA training course); or
  2. Has been an employee of the licensee for less than 3 months and is –
    1. Undertaking a RSA training course; or
    2. Formally enrolled in a RSA training course to be held within three months of commencing employment.

An "approved course" means a course of instruction or training in the service of liquor, approved by the Commissioner. The Commissioner recognises courses that deliver the national competency "SITHFAB021 - Provide responsible service of alcohol", conducted by an RTO.

RSA training provides licensees, liquor-serving staff and security employees with knowledge and awareness about the responsible service and consumption of liquor in premises where liquor is sold. A person applying to hold a liquor licence is required to undertake RSA training unless exempted by the Commissioner for Licensing. Exemptions may be granted for special liquor licence applicants in certain circumstances.

RSA Certificate in ACT

Licensees and commercial permit holders (excluding influential persons of a corporation who do not supply liquor), employees supplying liquor and crowd controllers at licensed or permitted premises are required to have successfully completed a Responsible Service of Alcohol (RSA) training course by an approved registered training organisation.

RSA training will be required every three years if you are:

  1. A licensee or a commercial permit holder;
  2. An employee of a licensee or commercial permit holder who supplies liquor at the premises: or,
  3. A crowd controller who works at licensed or permitted premises.

RSA Certificate in Victoria

In VIC, anyone with a nationally accredited RSA - Provide Responsible Service of Alcohol (SITHFAB021 or SITHFAB002) qualification obtained through face-to-face or online training from an RTO recognised in another state or territory will be able to complete the VCGLR’s free online RSA bridging course to have their qualification recognised in Victoria. Licence and staff have one (1) month from the date they first sell, offer for sale or serve liquor on a licensed premise to complete an approved RSA training course. Approved RSA online refresher course must be completed within three (3) years of completing their last RSA program (and every three years after that).