RSA Online

RSA Online WA $17.99

Valid in WA, QLD, SA, NT, ACT, TAS
Fast & Easy. 100% Online. Learn on any device. Start Free Try-Then-BuyRisk Free & Pay Only When Satisfied

Course Details

  • SITHFAB002 Provide Responsible Service of Alcohol (Latest Unit). Nationally Accredited Unit of Competency.
  • Duration: 3-6 Hours* The delivery hours may vary depending upon your experience, knowledge and general understanding. It includes both training & assessment components and is based on intermediate learners with some experience.
  • Course Due Date: 3 months from enrolment date
RSA Online Training Course Certificates


We offer RSA online training with state-specific assessment that includes a combination of:

  • Single/multiple choice questions
  • Fill in the blanks
  • Short answer questions
  • Matching question
  • Simulated work environment based scenario questions
  • Verbal assessment


  • Valid in: Fully Accredited Statement of Attainment valid in Western Australia, Queensland, South Australia, Northern Territory, Australian Capital Territory, Tasmania
  • Expiry: The RSA Statement of Attainment does not expire for WA/QLD/SA/TAS. For the ACT, it expires in 3 years. For NT, it needs to be renewed every 3 years.
  • Print & Post: For an additional fee of $15, we can post your certificate printed copy and a wallet-size plastic card to your home/postal address.
  • Same-day Certificate: Download instantly upon the successful completion of course.


You would need access to:

  • Any device (computer/laptop/tablet/smartphone) with internet access, and modern web browser. Our site works on any device and platform.
  • A telephone OR device capable of recording audio for the verbal assessment.
  • A unique email inbox
  • USI (Unique Student Identifier)
  • A valid photo ID
WA RSA Online - More Info
  • Sign Up, Login & Start Free Trial
  • Complete Payment
  • Complete Online Knowledge Assessment
  • Complete Online Practical Assessment
  • Download Statement of Attainment & Interim Certificate

Sign Up, Login & Start Free Trial

Time: 2 minutes To start an online course, you need to create an account. You can create an account here.
Once you have created an account successfully, you can log in and start a course.
Start free trial: Once logged in, you can start with a free trial of any of our courses.

Complete Payment - Pay after the free trial to continue

Time: 2 minutes When you reach the end of the free trial, you will need to pay for the course to continue. You can either use your PayPal account (if you have one!) OR opt for credit/debit cards options. You can even choose to pay using Direct Deposit or PayID. Once you have successfully made a payment, you can continue your course.
Students have access to the course 24/7 and must complete it within the next three(3) months. If the student fails to complete the course in this duration, the course is deactivated, and no refunds are issued, as per our fees & refund policy.

Complete Online Knowledge Assessment - Start, pause, resume anytime

Time: 3-6 hours6-12 hours5-6 hours. It also depends on your knowledge, experience and computer skills. During the course, you can pause and resume anytime, from any device, as it is 100% online. Your progress gets automatically saved on our servers.

Complete Online Video Assessment

Time: 10-15 minutes20-30 minutes20-30 minutes Submit your responses: For RSA, you will need to record your video while refusing service to different customers.
Trainer's review: You will be notified of the result via email when a trainer finishes reviewing your responses. This usually takes a few hours but may take a maximum of 1 working day.

Complete Online Short Answer Assessment

Time: 35-40 minutes Submit your responses: You will need to submit your text responses to short answer questions.
Trainer's review: You will be notified of the result via email when a trainer finishes reviewing your responses. This usually takes a few hours but may take a maximum of 1 working day.

Download Your Statement of Attainment

Time: 1 minute You receive your Statement of Attainment instantly after you pass all the assessments.
Your Statement of Attainment is in PDF file format. You can print this Statement of Attainment.

Download Your Interim Certificate

Time: 1 minute Upon completion of this course, you will also receive an interim certificate within one(1) business day.
Take your interim certificate and 100 points of ID to an NSW Service Centre to receive your digital and physical NSW photo competency card. The interim certificate will allow you to work for the first 90 days while you order and receive your photo competency card.

Elements and Performance Criteria for RSA

Elements describe the essential outcomes. Performance criteria describe the performance needed to demonstrate achievement of the element.

Element 1. Sell or serve alcohol responsibly.
  • 1.1 Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles.
  • 1.2 Where appropriate, request and obtain acceptable proof of age prior to sale or service.
  • 1.3 Provide accurate information to customers on alcoholic beverages according to the organisation or house policy and government legislation.
  • 1.4 Assist customers with information on the range of non-alcoholic beverages available for purchase.
  • 1.5 Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk, and incorporate them into sales or service.
Element 2. Assist customers to drink within appropriate limits.
  • 2.1 Prepare and serve standard drinks or samples according to industry requirements and professional standards.
  • 2.2 Use a professional manner to encourage customers to drink within appropriate limits.
  • 2.3 Recognise erratic drinking patterns as an early sign of possible intoxication and take appropriate action.
  • 2.4 Monitor emotional and physical state of customers for signs of intoxication and effects of illicit or other drug use.
  • 2.5 Where appropriate, offer food and non-alcoholic beverages.
  • 2.6 Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal.
Element 3. Assess alcohol affected customers and identify those to whom sale or service must be refused.
  • 3.1 Assess intoxication levels of customers using appropriate methods.
  • 3.2 When assessing intoxication, take into account factors that may affect individual responses to alcohol.
  • 3.3 Identify customers to whom sale or service must be refused according to state and territory legislation.
Element 4. Refuse to provide alcohol.
  • 4.1 Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage.
  • 4.2 Provide appropriate assistance to customers when refusing service.
  • 4.3 Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations.
  • 4.4 Use appropriate communication and conflict resolution skills to handle difficult situations.
  • 4.5 Refer difficult situations beyond the scope of own responsibility to the appropriate person.
  • 4.6 Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational policy.

At the completion of our online RSA course, students should be able to -

  • Provide responsible sale and service of alcoholic beverages.
  • A deep understanding of the law and facts relating to alcohol consumption and the responsible service of alcohol.
  • Ability to understand when a customer is intoxicated and politely refuse them if necessary, providing them with valid reasons for denial.
  • Ability to minimise harm to avoid customer intoxication, e.g. by suggesting food, water, low-concentration drinks

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WA RSA Legislation Requirements

Responsible Service of Alcohol Certificate in Western Australia

Liquor Control Act 1988, states that for becoming a responsible person to serve alcohol, you need to complete a Nationally Accredited RSA Certificate.

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