What is GTA Refund Policy?

At Galaxy Training Australia,

- We do NOT issue any refund (including postage fee) if a student makes a false declaration or provided incorrect information to gain unlawful access to the training offered by Galaxy Training Australia. We will NOT issue any refund (including postage fee), to students holding a current overseas student visa, as we consider that the user has made a false or misleading declaration on registration.

- We do NOT issue any refund (including postage fee) if a student fails to complete the practical/verbal assessment or fails to provide us with their current valid ID. In case the student experiences any issues completing their assessment, we recommend to contact us at [email protected] or +61 7 3062 7222 for trainer assistance.

- We do NOT issue any refund (including postage fee) if a student changes their mind after the payment step.

- We process the refunds of full fees only when the student has been charged incorrectly. For example - double payment or incorrect amount. Refunds are made within 14 working days by payment reversal or online fund transfer to the account that paid for the student course.

For further details, please click here to view our refund policy


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